Refund policy

Return & Refund Policy

Last Updated: October 27, 2025

Thank you for shopping with GH Jewelry Center.
If you are not fully satisfied with your purchase, please review our Return & Refund Policy below.

Interpretation & Definitions

Interpretation

Words with capitalized initials have defined meanings under the conditions below. These definitions apply whether used in singular or plural.

Definitions

For this policy:

  • Company (“the Company”, “We”, “Us”, “Our”):
    GH Jewelry Center, 5333 Raadets Gade Ste 23, St Thomas, VI 00802.
  • Goods: Items purchased from the Service.
  • Orders: A request placed by You to purchase Goods.
  • Service: The Website.
  • Website: https://ghjewelrycenter.com/
  • You: The individual or legal entity accessing or using the Service.

Order Cancellation Rights

You have the right to cancel your order within 7 days without giving any reason.

The cancellation period expires 7 days from the date you receive the Goods, or when a third party you authorize (other than the carrier) receives the Goods.

To cancel your order, please inform us through one of the following:

We will process your refund within 14 days from the day we receive the returned Goods. Refunds will be issued using the same payment method used during the purchase, at no additional cost to you.

Conditions for Returns

To qualify for a return, please ensure:

  • The Goods were purchased within the last 7 days
  • The Goods are unused, undamaged, and in their original packaging

Non-Returnable Items

We cannot accept returns for the following:

  • Custom-made or personalized products
  • Items not suitable for return due to nature or hygiene reasons (e.g., unsealed items)
  • Goods that deteriorate quickly or have passed their expiry
  • Goods that are inseparably mixed with other items after delivery

We reserve the right to refuse returns that do not meet the conditions above.

Sale items cannot be refunded.
This may vary if certain laws in your region require otherwise.

Returning Goods

You are responsible for the shipping cost and risk associated with returning the Goods.

Return address:

GH Jewelry Center
5333 Raadets Gade SUITE 23
Charlotte Amalie, St Thomas 00802
US Virgin Islands

We strongly recommend using a trackable and insured shipping service.
We cannot issue refunds without receiving the Goods or proof of delivery.

Gifts

  • If the item was marked as a gift and shipped directly to you, you will receive a gift credit for the value of the return.
  • If the gift was not marked as such, or the giver had the order shipped to themselves, the refund will be issued to the gift giver.

Contact Us

For any questions about this Return & Refund Policy, contact us: